Terms & Conditions EPHOR Co.

1. Definitions
1.1 Client: Any natural or legal person who enters into an agreement with EPHOR Co.
1.2 Consultancy Firm: EPHOR Co., located at Bercylaan 617, registered with the Chamber of Commerce under number 95102221, represented by Alexander Jansen.
1.3 Agreement: The agreement between the consultancy firm and the client for the provision of services.
1.4 Services: All activities and products provided by the consultancy firm, including communication consulting, strategic planning, training, content creation, and other related activities performed for the client.

2. Applicability
2.1 These terms apply to all quotations, offers, agreements, and services provided by the consultancy firm, unless explicitly agreed otherwise in writing.
2.2 Deviations from these terms are valid only if confirmed in writing by both parties.

3. Quotations and Agreement
3.1 All quotations and price estimates from the consultancy firm are non-binding and valid for 14 calendar days unless otherwise specified.
3.2 An agreement is established when the client accepts the quotation in writing.
3.3 The consultancy firm reserves the right to refuse assignments without further explanation.

4. Execution of Services
4.1 The consultancy firm shall perform all agreed services to the best of its ability.
4.2 The client must provide all necessary information, approvals, and cooperation in a timely manner.
4.3 The consultancy firm may engage third parties to perform services if deemed necessary.

5. Rates and Payment
5.1 All rates are exclusive of VAT and any other applicable taxes unless otherwise stated.
5.2 Payments must be made within 14 calendar days of the invoice date unless agreed otherwise in writing.
5.3 Late payments will incur a monthly interest of 3.5% on the outstanding amount.
5.4 The client is responsible for any collection costs resulting from late payments.

6. Travel Costs
6.1 Up to 200 kilometers per month of travel within the Netherlands are included in proposals.
6.2 Additional kilometers within the Netherlands beyond 200 kilometers per month are charged at EUR 0.23 per kilometer.
6.3 International travel, including rail, car, and flight costs, as well as accommodation, is fully covered by the client.
6.4 International travel also includes a per diem of EUR 150, adjusted for local living costs and exchange rates, with the Netherlands serving as the base rate.

7. Changes to the Agreement
7.1 Any changes to the agreement must be confirmed in writing.
7.2 If changes result in a price increase or extended timeline, the client will be informed in writing.

8. Cancellation and Termination
8.1 Cancellations must be made in writing.
8.2 If cancellation occurs within 30 calendar days of the start date, the consultancy firm may charge a cancellation fee of 50% of the agreed price.
8.3 If cancellation occurs within 7 calendar days of the start date, the consultancy firm may charge a cancellation fee of 70% of the agreed price.
8.4 Either party may terminate the agreement with a 30-day written notice, unless agreed otherwise.

9. Liability
9.1 The consultancy firm is not liable for indirect damages such as lost profits, data loss, or consequential damages.
9.2 The consultancy firm’s liability is limited to the fees paid for the services directly related to the claim.

10. Intellectual Property
10.1 All intellectual property rights arising from the consultancy firm’s services remain its property unless agreed otherwise in writing.
10.2 Clients may not copy, modify, or publish materials provided by the consultancy firm without written permission.

11. Confidentiality
11.1 Both parties must maintain confidentiality regarding all information disclosed during the agreement.
11.2 Disclosure is permitted only when required for service delivery or as mandated by law.

12. Force Majeure
12.1 The consultancy firm is not responsible for delays or shortcomings caused by force majeure, including natural disasters, pandemics, strikes, or government actions.

13. Applicable Law and Disputes
13.1 All agreements are governed by Dutch law.
13.2 Disputes will be submitted to the competent court in the district where the consultancy firm is established.

14. Delivery Terms
14.1 Service delivery times are determined in consultation with the client.
14.2 Exceeding delivery times does not entitle the client to compensation or termination of the agreement unless explicitly agreed otherwise in writing.
14.3 Services are considered delivered once the consultancy firm confirms in writing that the agreed services are complete.
14.4 The client must inspect delivered services and submit any complaints in writing within 7 days. After this period, the services are deemed accepted.
14.5 Delays caused by the client’s failure to provide timely information or approvals may result in postponement of delivery and additional charges.
14.6 In case of delays due to force majeure or other uncontrollable circumstances, a new delivery timeline will be agreed upon, without entitling the client to terminate the agreement or claim damages.